FAQ
What types of mirrors do you offer?
We specialize in frameless freestanding, leaning mirrors.
How can I place an order?
Orders can easily be placed through our website.
Where are your mirrors manufactured?
Our mirrors are proudly manufactured here in Dubai and are made to order.
Can I request a specific design for my mirror?
Absolutely! We work closely with customers to achieve their desired design.
What is the turnaround time for delivery?
Delivery typically takes between 4-7 working days from point of order.
Do you offer delivery services?
Yes, we provide free delivery within Dubai. Customers outside Dubai can contact us to discuss delivery options.
How can I make payment for my order?
Customers can conveniently pay online through our website. For cash on delivery, a 50% upfront payment is required, with the balance payable upon delivery.
Do you provide installation services?
We do not offer installation services at this time.
What warranty do you offer with your mirrors?
We offer a 1-year warranty with the purchase of any mirror.
How can I contact your customer support team?
For inquiries, our customer support team is available via email or WhatsApp.
Do you have a showroom where I can view your mirrors?
Unfortunately, we do not have a showroom at this time.
Are there any care instructions for the mirrors?
No specific care instructions are required for our mirrors.
What is your return policy?
Since our mirrors are made to order, we only accept returns for faulty items. Any faults must be noted upon delivery.
Can I request customizations for my mirror?
Yes, we collaborate with customers to create the mirror of their dreams.
What happens if my mirror arrives damaged or defective?
In the rare event of a damaged or defective mirror, we offer a replacement or full refund.